Last updated: September 5, 2025
Introduction
This Privacy Policy describes how PDFAI Scan ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application and website. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Information You Provide
- Anonymous Authentication: We use anonymous authentication through Firebase - no email address or personal identification is required or collected
- Documents and Images: Photos and documents you scan using the app are processed locally on your device
- User Preferences: Settings and preferences you configure within the app
- Support Communications: Information you provide when contacting our support team
Information Automatically Collected
- Usage Analytics: App usage patterns, feature utilization, and performance metrics
- Device Information: Device type, operating system version, app version, and device identifiers
- Crash Reports: Technical information about app crashes to help us improve stability
- Location Data: Approximate location (only if granted permission) for document organization features
How We Use Your Information
We use the collected information for the following purposes:
- Core Functionality: To provide document scanning, OCR, and export features
- Cloud Synchronization: To sync your documents across your devices using iCloud
- App Improvement: To analyze usage patterns and improve app performance
- Customer Support: To respond to your inquiries and provide technical assistance
- Security: To detect and prevent fraud, abuse, and security issues
- Legal Compliance: To comply with applicable laws and regulations
Data Processing and Storage
Local Processing
All document scanning, AI edge detection, and OCR processing occurs locally on your device. Your documents are not transmitted to our servers for processing.
Cloud Storage
If you enable iCloud sync, your documents are stored in your personal iCloud account using Apple's CloudKit service. We do not have access to your iCloud data.
Analytics Data
Anonymous usage analytics are collected through Firebase Analytics and are used solely for app improvement purposes. This data cannot be used to identify you personally.
Third-Party Services
We integrate with the following third-party services:
Firebase (Google)
- Analytics for usage tracking and app improvement
- Anonymous Authentication for app functionality (no personal data collected)
- Crashlytics for crash reporting and stability monitoring
- Remote Config for feature management
RevenueCat
- Subscription management and purchase validation
- Anonymous user analytics for subscription optimization
Superwall
- Paywall presentation and subscription conversion optimization
- A/B testing for premium feature discovery
Airbridge
- Attribution tracking for marketing campaign effectiveness
- Anonymous user journey analytics
Apple Services
- iCloud for document synchronization across your devices
- App Store for subscription billing and management
Data Sharing and Disclosure
We do not sell, trade, or transfer your personal information to third parties except in the following circumstances:
- Service Providers: With trusted third-party services that assist in app operation (as listed above)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfer: In the event of a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
Data Security
We implement industry-standard security measures to protect your information:
- Encryption: Data transmission is encrypted using TLS/SSL protocols
- Local Processing: Documents are processed locally to minimize data exposure
- Secure Authentication: Firebase Authentication with secure token management
- Regular Updates: Continuous security monitoring and updates
- Access Controls: Strict internal access controls to protect user data
Your Rights and Choices
You have the following rights regarding your personal information:
Data Access and Control
- Anonymous Data: Since we use anonymous authentication, no personal identification data is collected or stored
- Local Documents: All your documents remain under your control on your device and iCloud
- Data Portability: Export your documents and data directly from the app
- Account Deletion: Simply delete the app to remove all local data
Privacy Controls
- Analytics Opt-Out: Disable analytics tracking in app settings
- Location Services: Control location access through iOS settings
- iCloud Sync: Enable or disable cloud synchronization
- Marketing Communications: Opt out of promotional communications
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries outside of your residence, including the United States. We ensure appropriate safeguards are in place to protect your information during international transfers, in compliance with applicable data protection laws.
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Anonymous Authentication: No personal identification data is retained
- Documents: Stored locally on your device and in your iCloud (if enabled)
- Analytics Data: Aggregated and anonymized data retained for up to 2 years
- Support Communications: Retained for up to 3 years for quality assurance
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an in-app notification
- Emailing registered users (when applicable)
Your continued use of the app after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Regional Privacy Rights
European Union (GDPR)
If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right to object to processing based on legitimate interests
- Right to data portability
- Right to file a complaint with your local data protection authority
California (CCPA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights